My mobile camera does not work? Possible solutions

With the arrival of smartphones, we have totally changed the way we use phones. Not long ago we only used them to make calls and send SMS, but today we use them for everything. We listen to music on them, we record audios to send them through applications such as WhatsApp or Telegram, we record videos or take photos for our social networks, etc. Precisely, the camera is one of the components that many users tend to use the most. When the camera does not work we try to find possible solutions to prevent our phone from having to go through technical service. Therefore, in today's article, we want to show you those solutions that answer the question of why your mobile camera does not work.

Why is my mobile camera not working?

If your mobile camera does not work it may be due to a series of problems that will range from simple stains on the glass to a possible more serious failure of the same. We show you a series of tricks that you will have to carry out to rule out that your mobile camera has a major failure.

How to solve the problems with the camera of your mobile?

Reboot the device

First of all, make sure that the problem with your phone's camera is not due to a specific failure. Restart your device and check if the problem goes away or not. If when restarting the phone it has disappeared you have nothing to worry about, it was an internal device failure that sometimes occurs without really knowing why. If the problem continues, you can try the next solution that we give you below.

Clean the lens

A clean lens is essential for taking pictures with good focus. Having the camera glass full of fingerprints is a possible cause of your phone not focusing correctly. From bemovil.es we recommend that you eventually clean the lens with cotton and a little alcohol. If you do not have alcohol at that time, try cleaning it with a little steam from your mouth and with a piece of a shirt that you are wearing. If you can bring some wipes to clean the glasses of the glasses, all the better.

We recommend that you do not abuse alcohol when cleaning the lens of your mobile. It is the best way to keep it clean, but an abusive use of alcohol can cause you to end up deteriorating the glass.

Clear the camera cache

The application cache is a type of storage where applications store temporary files that they will need often. By saving those files, the next time we use it it will run faster.

When an application (in this case the camera) tends to malfunction, we choose to uninstall it and reinstall it again. On some occasions, it may not be necessary, and simply clearing the application's cache would suffice.

 To delete the cache of the device we will go to the following route: Settings> "Applications and Notifications"> "All applications"> Camera> Storage> "Clear Cache".

Update apps on Android

It is possible that an app that is not native to the device is giving some kind of failure and affects the camera of your device. If this is the case, you can choose to update the apps that you think maybe causing this failure. Updating them could fix those bugs.

Update apps on Android

To update the applications on an Android device we must go to the Google Play Store and follow the following route:

Menu> "My applications and games"> Update.

Update the apps on iOS

To update the applications on an Apple device, open the following steps: 

1. Open the App Store. Sign in with your Apple ID and password.
2. Click on Updates. Available updates will be indicated in the red notification bubble above the button.
3. Select "Update all."

Restore your factory phone

If the camera of your mobile phone does not work after having followed all these steps it may be due to a software failure, so we should restore the factory phone to see if the problem persists.

Factory reset your phone will make you lose all the content stored on it. For this reason, we recommend that you make a backup copy of it so as not to lose its content.

Factory reset Android phone

To restore the factory phone in Android we will follow the following route.

Settings> "Reset Settings"> "Reset to factory state"> "Delete all"

Factory reset iOS device

1. Settings> [your name]> iCloud, tap "Find my iPhone" and disable this option.
2. Go back to: Settings> General> Reset> "Delete content and settings".

Repair the glass or camera of your mobile

If you have reached this point it is because none of the previous steps has had an effect. It is possible that you have internal problems with the camera lens or that a part that allows it to function has been disconnected or damaged. If so, you will have to take it to the mobile repair service to replace the damaged part with a new one.

And you, did you manage to solve the problem with the camera of your mobile phone?